Carol Millman, Realtor

 

 

 

 

 

 
 
 
 
 

 

 
Higgins Group Real Estate
AGENCY CUSTOMER OR CLIENT?

The decision to purchase or sell a home can be one of the most important events in your life. When starting this process, it is necessary for you to understand the laws of agency in Connecticut and how these laws will affect you, regardless of your prior experiences. I want you to understand and be comfortable with this process. My commitment is to provide you with the best possible service and to assist you and your family in a smooth transition.

Connecticut law requires all real estate agents to disclose their agency relationship to prospective buyers at the beginning of the first personal meeting when the buyer's specific needs are being discussed. At that time, the buyer must sign a form defining the agency relationship into which he/she will enter with the agent and company.

A GENERAL UNDERSTANDING ABOUT AGENCY

The type of relationship formed between an agent and a client is called a fiduciary relationship. A fiduciary relationship is one based on trust because the agent owes the following duties to the client:

  • Accountability

  • Confidentiality

  • Diligence

  • Full Disclosure

  • Honesty

  • Reasonable Skill & Care

  • Undivided Loyalty

The courts have defined an agent's responsibilities as putting the client's interest before that of anyone else. Courts also require the real estate agent to be fair and honest in all aspects of the transaction. In short, the agent owes allegiance to the buyer or seller who has client status but must always be fair and honest to the other party.

THE THREE SPECIFIC TYPES OF AGENCY

- SELLER AGENCY
The listing agent has a fiduciary relationship with the owner of the property. This means the seller is the client to whom the listing agent owes loyalty, obedience, diligence, disclosure, confidentiality, accountability and reasonable skill and care. The listing agent cannot negotiate on the buyer's behalf, make tactical recommendations, or act as the buyer's representative. Legally and ethically, the buyer may be entitled to receive market data with the seller's permission. In addition, the purchase agreement prepared by the listing agent can be contingent on the necessary inspections to help the buyer determine material facts about the property. Once again, if the listing agent is aware of substantial problems with the property, they must be disclosed to the buyer. The agent can provide the buyer with many valuable services. He or she can set up appointments, assist in completing the standard purchase agreement, present an offer, explain financing alternatives, real estate terms, local practices and disclose all known material facts about the property.

- BUYER AGENCY
When a buyer is exclusively represented by an agent, all the fiduciary duties are owed by the agent to the buyer and not the seller. The buyer has freedom to discuss the market value of the property, strategies, negotiation, and personal finances with the agent. The buyer can obtain the opinion and advice of the agent concerning the condition of the property, the terms and conditions of the offer, the seller's motivation for selling and other information that a seller's agent cannot disclose.

- DUAL AGENCY
Dual agency occurs when a buyer's agent shows a property in which his or her buyer's client has expressed an interest and is listed by his or her own company. This means the seller's agent and the buyer's agent must act in a dual agent capacity. A dual agent will then represent both the buyer and the seller, but must in no way compromise the interests of either party. The buyer and seller must, by law, be treated fairly and honestly by the dual agent(s)

SUMMARY
Once you understand agency relationships and the services that can be provided, you will be asked to sign an agency disclosure form in accordance with Connecticut law. As a buyer or seller be assured that you are working with a real estate company that cares about your receiving a high level of service and satisfaction. Carol Millman is committed to having your transaction be pleasant, successful and handled in a professional manner. She works very hard throughout the process to earn your loyalty and respect.

Higgins Group Real Estate looks forward to working together to meet your needs and assist you in this exciting endeavor. Carol Millman will be able to answer any questions that you might have and assist you at arriving at an agency relationship that addresses your needs.

 

146 Main Street ·  Westport, CT 06880 · 203-984-6339
Email: homes@carolmillman.com

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